Head Receptionist £16k


It is ESSENTIAL that you have at least 12 months experience of working as a Reception Team Leader within a Hotel

Meet the criteria? Read on.

Our client based in Cheltenham is looking for a Head Receptionist.

The hotel is a well established national chain.

The role of the Head Receptionist is to manage the front of house team working on Reception. You will be reporting to Reception Manager.

Your main duties will be;

  • Supervising, training and coaching the reception team members
  • Supporting with complaints and escalated issues from guests
  • Completing paperwork and rotas
  • Supporting the management team in the hotel
  • Some Duty Manager shifts

This is an excellent opportunity for a Shift leader/experienced receptionist to take their next step on the career ladder.

At this time we are not considering candidates who do not have any receptionist experience.

Here at Twelvve we understand it is important to keep you updated on your application. However if you do not here back from us within 2 weeks, unfortunately you have not been successful.


Salary: £16k + Benefits

Based: Cheltenham

Experience Needed: 1 year working as a Reception shift Leader within a Hotel 

UK applicants only

Hotel: 4 Star Hotel